WHATSAPP CUSTOMER ENGAGEMENT PLATFORM

Turn Every WhatsApp Conversation Into a Customer Experience.

Avyrro brings campaigns, conversations, contacts, automation and AI into one powerful WhatsApp engagement platform.

Built by ByteStream • Enterprise-Grade Messaging Infrastructure
Acme Retail Group
WhatsApp Business Connected Broadcast Credits: 128,450 msgs
Messages Sent
148,920
+18.4% this week
Delivery Rate
98.4%
Industry Leading
Read Rate
76.2%
2.4x vs Email
Avg Response Time
48s
AI Bot Active
Active Broadcast Campaign
Live Dispatch
Diwali Customer Outreach 2026 Template: festive_promo_v2
12,480
Recipients
98.4% (12,280)
Delivered
1,284
Customer Replies
⚡ Throttled at 100 msgs/sec for carrier compliance View Details →
Shared Team Inbox
3 Unassigned
PS
Priya Sharma Just now
"Does promo code DIWALI25 apply to electronics?"
RM
Rahul Mehta 4m ago
"Can we set up a quick demo with our engineering team?"
AV
Ananya Verma 12m ago
"Webhook payload received and verified on staging."
UNIFIED PLATFORM

Everything you need to engage customers on WhatsApp.

A comprehensive, enterprise-ready suite engineered by ByteStream to manage broadcast campaigns, organize conversations, and automate workflows from one intelligent interface.

Targeted WhatsApp Broadcast Campaigns

Build, schedule, and track high-converting WhatsApp message campaigns with real-time delivery funnels.

+ Create New Campaign
Campaign Name Audience Sent / Delivered Read Rate Replies Status
Diwali Customer Outreach VIP Shoppers (12,480) 12,280 / 12,480 (98.4%) 76.2% 1,284 replies Completed
Monthly Product Newsletter Subscribers (45,200) 44,800 / 45,200 (99.1%) 81.5% 3,410 replies Delivered
Abandoned Cart Win-Back High-Intent Cart (3,150) 3,110 / 3,150 (98.7%) 88.2% 642 orders recovered Active Flow

Multi-Agent Team Inbox with Customer 360

Centralize incoming WhatsApp chats across support, sales, and operations teams without sharing single phones.

Collaborative Features

  • ✓ Real-time collision detection (see who is replying)
  • ✓ Internal private team notes & mentions
  • ✓ Custom conversation tags and priority flags
  • ✓ Quick canned response snippets

CRM Context

  • ✓ Full contact purchase history & custom attributes
  • ✓ Automatic assignment rules based on agent skills
  • ✓ Conversation audit log & SLA tracking

Smart Audience Segmentation & Contact Management

Organize thousands of customer contacts with dynamic filters, custom attributes, and automated cohort synchronization.

Dynamic Segmentation

Group contacts automatically based on purchase frequency, location, lifetime value, or campaign responses.

Custom Attribute Mapping

Store custom CRM metadata like customer ID, tier, account manager, and preferred language for message personalization.

CSV & Webhook Sync

Bulk import 100,000+ contacts seamlessly or sync live customer signups via REST APIs and Webhooks.

Trigger-Based Workflow Engine

Automate repetitive communication, follow-ups, and lead routing without writing a single line of code.

TRIGGER
New Lead Signup
➔
CONDITION
Location == India
➔
ACTION
Send WhatsApp PDF Deck

AI Communication Copilot

Equip your agents with an AI assistant that suggests replies, fixes grammar, summarizes lengthy chats, and translates messages.

Tone Optimization

Instantly refine informal drafts into professional, empathetic corporate messages.

Thread Summarization

Catch up on 50+ message conversation threads in 3 concise bullet points before taking over.

Multilingual Translation

Translate customer replies from regional languages (Hindi, Bengali, Marathi, etc.) with high fidelity.

WhatsApp Business Template Management

Create, submit, and manage pre-approved WhatsApp message templates with media attachments, quick reply buttons, and dynamic variables.

Template Categories

Support for Marketing, Utility (shipping, order confirmation, invoices), and Authentication (OTPs) categories.

Rich Media Headers

Attach high-resolution images, PDF catalogues, video demonstrations, and interactive call-to-action buttons.

ENTERPRISE-GRADE DEPENDABILITY

Built for businesses that take customer communication seriously.

Avyrro is engineered by ByteStream to deliver unmatched reliability, sub-second message throughput, and enterprise security for high-volume WhatsApp communication.

Secure Architecture

Built with security-conscious architecture, TLS 1.3 encryption in transit, and role-based access controls.

Reliable Processing

Distributed message worker queues guarantee zero broadcast message loss during peak traffic surges.

Real-Time Delivery

Instant webhook synchronization delivers immediate sent, delivered, read, and reply event tracking.

Centralized Context

Unify customer conversations, order records, and tags across your entire team in one shared workspace.

THE SHIFT

The smarter way to manage WhatsApp at scale.

Traditional WhatsApp usage leads to fragmented data and lost revenue. Avyrro unifies your messaging stack into an organized customer engine.

The Challenge

WhatsApp conversations shouldn't live in chaos.

✕
Customer conversations scattered across individual sales reps' personal mobile devices.
✕
Manual, repetitive copy-pasting for marketing broadcasts that risk account bans.
✕
Lost leads and delayed follow-ups due to lack of a centralized team queue.
✕
No visibility into delivery rates, read rates, or campaign conversion metrics.
✕
Zero CRM history: agents have no context when a returning customer reaches out.
The Solution

Avyrro brings everything together.

✓
One shared inbox accessible by your entire team with multi-agent collision prevention.
✓
Targeted broadcast campaigns to segmented groups using official approved templates.
✓
Automated triggers that instantly reply, tag leads, and assign conversations 24/7.
✓
Real-time delivery analytics tracking sent, delivered, read, and reply metrics.
✓
AI Copilot assistance that refines drafts, translates languages, and speeds up replies.
THE AVYRRO PIPELINE FLOW
Contacts
➔
Groups
➔
Campaigns
➔
Conversations
➔
Automation
➔
Insights
CORE CAPABILITIES

One platform. Every customer conversation.

Purpose-built modules that give growth, marketing, and support teams complete control over their WhatsApp communication lifecycle.

Contacts

Keep customer information organized, enriched with custom CRM attributes, and ready for meaningful engagement.

Custom Fields CSV Import Activity Timeline

Groups & Segments

Segment customers into targeted cohorts based on behavior, purchase history, and location for more relevant communication.

Dynamic Filters VIP Cohorts Auto-Sync

Campaigns

Create, schedule and manage powerful WhatsApp broadcast campaigns from one place with real-time delivery funnels.

Scheduled Broadcasts Variable Mapping Delivery Analytics

Shared Inbox

Bring customer conversations into one organized workspace for your team with collision detection and quick replies.

Multi-Agent Internal Notes Assignment Rules

Automation

Automate repetitive communication, follow-ups, and lead routing with intelligent visual triggers and actions.

Keyword Triggers After-Hours Bot Webhook Actions

AI Assistance

Use AI to help teams create better messages, translate languages, respond faster, and summarize lengthy conversations.

Tone Polish Multilingual Smart Replies
BROADCAST CAMPAIGNS

Campaigns that scale beyond copy and paste.

Create targeted WhatsApp campaigns, select audiences, use approved templates and monitor delivery in real time with high carrier compliance.

1

Create

Select pre-approved templates, map dynamic personalization variables, and attach rich media.

2

Review

Preview exactly how your WhatsApp bubble will appear to customers before scheduling.

3

Send

Dispatch immediately or schedule for optimal engagement windows with automated rate-limiting.

4

Track

Monitor live delivery funnels: Sent → Delivered (98.4%) → Read (76.2%) → Customer Replies.

Campaign Builder Demo Ready to Dispatch
Diwali Festive Flash Sale Outreach
VIP Repeat Shoppers (Tier 1) 12,480 Recipients
🎉 Special Festive Offer!
Hello {{name}}, enjoy exclusive 25% off on our new festive catalog with code {{discount_code}}. Offer valid till midnight!
🛍️ Shop Now →
10:30 AM • Delivered
Estimated Delivery Rate 98.4%
Launch Campaign on WhatsApp
COLLABORATIVE WORKSPACE

One inbox. Every conversation.

Give your team one organized place to manage customer conversations, assign tickets, and respond with complete context.

Priya Sharma 10:46 AM
"Confirmed! Order #84920 has been upgraded..."
Order Support
Rahul Mehta 09:22 AM
"Certainly! I have reserved a 30-minute walkthrough..."
Sales Inquiry
Ananya Verma Yesterday
"Integration tested successfully on staging..."
VIP Client
PS
Priya Sharma
● Active now • Assigned to Sarah (Lead)
Order Support
Hi! I received the Diwali flash sale broadcast. Does the promo code DIWALI25 apply to electronics?
10:42 AM
Hello Priya! 👋 Yes, DIWALI25 gives 25% off across all electronics & home appliances until midnight.
10:43 AM
Awesome, thank you! Just placed order #84920. Can I get express shipping?
10:45 AM
Confirmed! Order #84920 has been upgraded to Express Courier. Tracking details sent to your SMS & WhatsApp.
10:46 AM

Customer 360 Context

Phone Number
+91 98234 11029
Audience Segment
High-Value Shopper
Recent Order
#84920 (₹6,499)
Lifetime Value
₹28,400 (3 orders)
Assigned Agent
Sarah Jenkins
INTELLIGENT WORKFLOWS

Automate the conversations that shouldn't be manual.

Trigger instant responses, route high-priority customer inquiries, and qualify leads around the clock with reliable visual automation rules.

⚡
TRIGGER EVENT
New Customer Message Received
Inbound message containing keyword #WELCOME or first-time contact
🔍
CONDITION FILTER
Is Contact New (0 previous orders)?
Verify customer record in Avyrro CRM database
💬
AUTOMATED ACTION
Send Rich WhatsApp Welcome Catalog
Dispatches pre-approved interactive welcome template with 10% coupon
🔔
TEAM NOTIFICATION
Tag Contact & Assign to Onboarding Team
Auto-applies tag #NewLead and routes to first available agent
AI COMMUNICATION COPILOT

Make every message smarter.

Avyrro integrates AI as an intelligent assistant to help team members polish tone, draft faster replies, and translate messages across languages.

Choose an AI Copilot action to test:
🔒 Human in the loop: AI assists and drafts suggestions, leaving final dispatch control always with your team.
AI Copilot: Professional Rewrite
Original Draft:
AI Enhanced Message:
Dear Customer, we noticed an issue processing your recent invoice payment. To ensure uninterrupted access to your Avyrro services, kindly update your payment details using this secure link: avyrro.app/billing. Let us know if you need assistance!
SIMPLE ONBOARDING

How Avyrro Works

Get up and running with enterprise WhatsApp engagement in four straightforward steps.

STEP 01

Connect

Connect your WhatsApp Business account seamlessly via official Cloud API credentials with instant number onboarding.

STEP 02

Organize

Bring your contacts, customer segments, and message templates together into one structured system.

STEP 03

Engage

Launch targeted broadcast campaigns and collaborate with team members in the unified Shared Inbox.

STEP 04

Automate

Use automated workflows and AI assistance to improve customer satisfaction and reduce response times.

ENTERPRISE SECURITY

Built with security and reliability in mind.

Engineered by ByteStream for businesses requiring strict access controls, high availability, and operational visibility.

Secure Architecture

Designed with security-conscious cloud architecture, utilizing TLS 1.3 encryption in transit and AES-256 encryption at rest.

Controlled Access

Granular role-based access controls (RBAC) allow managers to assign fine-grained permissions for agents, supervisors, and admins.

Reliable Message Processing

Built for reliable message processing with distributed worker queues and automatic retry logic during network spikes.

Webhook-Driven Status

Sub-second webhook updates capture real-time delivery receipts, read statuses, and customer message events without polling delay.

Scalable Infrastructure

Engineered on scalable microservices infrastructure to comfortably handle millions of WhatsApp broadcast messages every month.

Operational Visibility

Comprehensive audit logging and conversation timestamps maintain complete traceability across all team actions.

TAILORED SOLUTIONS

Built for modern customer-facing teams.

Discover how high-growth teams across industries use Avyrro to streamline WhatsApp communication and drive business results.

Sales & Conversions

Follow up with prospects and keep conversations moving.

Shorten your sales cycle by connecting with leads where they actually read messages. Automate initial qualification, assign conversations to sales reps, and share digital catalogues with one click.

✓ Instant lead capture from website ads and QR codes
✓ Automated follow-ups for warm prospects
✓ Multi-agent assignment to prevent lost opportunities
Key Sales Impact
48s Response Time

Faster responses lead to a 3.2x higher consultation booking rate compared to traditional email outreach.

READY TO SCALE?

Ready to make WhatsApp work harder for your business?

Bring conversations, campaigns and customer engagement into one intelligent platform.

Avyrro — a product by ByteStream ↗.
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